Returns & Exchanges
At Saral Home, we want you to be completely satisfied with your home decor purchase. If your new rug, towel, or bedding doesn't meet your expectations, we offer a hassle-free 15-day return and exchange policy.
Initiate Request
Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange within 15 days of delivery.
Pack with Care
Ensure the product is unused and in its original packaging with all tags intact to qualify for a full refund.
Schedule Pickup
Once your request is approved, our courier partner will arrive at your doorstep within 48-72 hours to collect the parcel.
Quality Check & Refund
After the item reaches our warehouse and passes a quality inspection, your refund will be processed to your original payment method within 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing