Frequently Asked Questions
Everything you need to know about our home furnishings and services.
What materials are used in Saral Home products?
We prioritize comfort and durability, using high-quality natural cotton, microfiber, and eco-friendly blends for our rugs, bath mats, and bedsheets.
How should I wash my Saral Home rugs and mats?
Most of our products are machine-washable. We recommend using a gentle cycle with cold water and mild detergent, then air drying to maintain the texture and color.
How long does shipping usually take?
Orders are typically processed within 24-48 hours. Depending on your location, your package should arrive within 5 to 7 business days.
What is your return and exchange policy?
We offer a 15-day return policy for unused items in their original packaging. If you receive a damaged or incorrect product, please contact us immediately for a free replacement.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India, in addition to secure online payment options like UPI, Credit/Debit cards, and Net Banking.
Are your products anti-skid and safe for children?
Absolutely. Many of our bath mats and floor rugs feature a specialized anti-skid backing to prevent slipping, making them safe for households with children and seniors.